FAQs
How long will it take to get my package?
You can expect delivery within 2-3 business days in Beirut. Please note that delivery times may vary depending on factors such as the shipping destination, courier service, and any unforeseen delays. Once your package has been shipped, you will receive a tracking number to monitor its progress.
What is your sizing guide?
A sizing guide is available for each product we offer. This guide provides detailed information to help you select the correct size for your purchase.
I am going on a trip in 3 days, is there any possible way I can expedite my package?
We understand your urgency. Add a note in your cart, and we'll do our best to accommodate your request.
Do you ship internationally?
Yes! Our brand is available anywhere you are. Please note that customs duties may apply and are the responsibility of the customer.
Can I request a refund?
Refunds are accepted, but customers must cover the shipping fees to our Beirut warehouse. Please contact our customer service team to start your refund process.
What payment methods are accepted?
We accept Visa, Mastercard, American Express, and Discover for online payments. Additionally, we offer cash on delivery for all orders within Beirut, Lebanon.
How long does it take to process my order?
Our order processing time typically ranges from 1 to 2 business days, depending on the volume of orders we're experiencing. Rest assured, we strive to get your order processed and shipped out as swiftly as possible.
What is your return policy?
We accept returns for unworn, unused items with tags attached and in pristine condition within 5 days from the delivery date. Final sale items are excluded from returns and refunds. Customers are responsible for return shipping fees. To initiate a return, please contact our customer service team.